SAS Scandinavian Airlines

Since March 2013 I work as an Interaction & UX Designer at SAS Scandinavian Airlines. Doing interaction & UX design for an airline company is exactly as interesting as it sounds! It entails designing for one of the biggest e-commerce & m-commerce sites in Scandinavia for leisure and business travelers as well as designing for travel inspirational featuresContinue reading “SAS Scandinavian Airlines”

SAS/ Digital 360 Program – Digital Transformation

In October 2014 we, at the Digital Experience team started working on the Digital 360 Program for SAS after long months of preparation, discussions and anticipation.The Digital 360 Program aims at transforming the digital face of SAS throughout all the digital channels, creating an omni-channel, immersive, personalized user experience. A few of the key points in the digitalContinue reading “SAS/ Digital 360 Program – Digital Transformation”

SAS / Car reservation flow

SAS is not just about flights; SAS wants to make travel easier for Scandinavia’s frequent travelers. Offering ancillary services to our customers is one of the key business strategies that SAS invests more and more. SAS has been offering negotiated prices for car rentals through partner car providers to our customers, but never through SAS’Continue reading “SAS / Car reservation flow”

SAS / Check – in Kiosks Redesign

This is the touch screen of a SAS check-in kiosk. The check-in flow and UI for the kiosks at the airports is old. Very old! Notice that button that gives a hint to the user to “Touch the screen” in order to start? That old! My task was to redesign the UI of the check-in kiosks in orderContinue reading “SAS / Check – in Kiosks Redesign”

Design of an interactive system for monitoring pregnancy at home

From January 2012 to October 2012, I worked as an Interaction Design Engineer for SEBAN (Smart Energy Body Area Networks) for Pregnancy Monitoring, in the Designed Intelligence Group (TU/e, Eindhoven, Netherlands) in collaboration with the Mixed Signal Microelectronics (MSM) and Signal Processing Systems (SPS) Groups (TU/e), Philips Research, IMEC Holst Center and Maxima Medical Center.Continue reading “Design of an interactive system for monitoring pregnancy at home”

Mimo: A non-pharmacological solution for comforting preterm neonates

Preterm neonates often suffer from pain, distress and discomfort during the first weeks of their lives. While residing in special Neonatal Intensive Care Units (NICUs) that are designed for optimal care, they are subject to numerous interventions ranging from a simple diaper change to surgery. Although pharmacological pain treatment often is available, it cannot alwaysContinue reading “Mimo: A non-pharmacological solution for comforting preterm neonates”

Moneypenny: A speech-centric interface for drivers

The objective of this project was to design a speech-centric interface for a smartphone application that helps drivers communicate and stay up to date while driving. MoneyPenny is an application for Android using a natural language interface, serving as your “secretary”. Reading your e-mails to you or the news, or informing you about your appointments.Continue reading “Moneypenny: A speech-centric interface for drivers”

Fix the Weather: A small interactive game case

Fix the weather was a fast 1-week group project on Game Design. Our main goal was to create an interactive game with a sort of unconventional input. After brainstorming on different ways of interactions and game concepts, we decided to combine a simple idea with a not-so-conventional input for a computer game. The idea wasContinue reading “Fix the Weather: A small interactive game case”

Video Prototyping: The MatchMaker case study

What if you could evaluate a system with users without getting into costly and lengthy field testing? In this case study we tried to compare user evaluation based on video prototypes of a system versus actual field testing of the system. Our study concerned the use of video prototyping as an early design technique for surveyingContinue reading “Video Prototyping: The MatchMaker case study”